wi63 Privacy Policy – Your Data, Your Rights, Our Commitment

1Who We Are

wi63 is an online gaming platform accessible at wi63.best. When this Privacy Policy refers to "wi63," "we," "us," or "our," it refers to the operator of the wi63 platform and all related services offered through the website.

For purposes of this policy, wi63 acts as the data controller in respect of personal information collected from players and visitors. This means wi63 determines the purposes and means of processing your personal data.

For any privacy-related inquiries, you may reach us at support@wi63.best. We aim to respond to all data privacy requests within 15 business days.

2What Data We Collect

wi63 collects personal information across two broad categories: information you provide directly, and information collected automatically when you use the platform.

Information You Provide

• Identity data: Full legal name, date of birth, gender, nationality
• Contact data: Email address, Philippine mobile number, residential address
• Account credentials: Username and encrypted password
• Verification documents: Government-issued ID (e.g., SSS ID, PhilSys, passport, driver's license), selfie or proof of address when required for identity verification
• Financial data: Payment method details such as GCash-registered mobile number, bank account number (last four digits), or card details — stored and processed securely
• Communication records: Content of messages sent to wi63 support, including chat logs and email threads

Information Collected Automatically

• Device data: Device type, operating system, browser type and version, screen resolution
• Connection data: IP address, approximate geographic location, time zone
• Usage data: Pages visited, games played, bets placed, session duration, click patterns
• Transaction data: Deposit and withdrawal history, game results, account balance movements
• Cookie data: Session identifiers and preference settings (see Section 7)

3How We Collect Your Data

wi63 collects personal information through the following channels:

• Direct interactions: When you register an account, complete a deposit or withdrawal, contact support, or fill in any form on the wi63 platform
• Automated technologies: When you browse or use the wi63 website, our systems automatically log technical and behavioral data through cookies, server logs, and analytics tools
• Third-party sources: Where permitted, wi63 may receive data from payment processors (e.g., transaction status from GCash or Maya), identity verification services, and fraud detection partners — solely for the purpose of operating the platform securely

wi63 does not purchase or source personal data from data brokers or unrelated third-party databases. All data collected by wi63 comes from your direct use of the platform or from service providers we work with to operate it.

4Why We Use Your Data

wi63 processes your personal data for the following specific purposes:

• Account creation and management: To set up your wi63 account, authenticate logins, and maintain your profile
• Processing transactions: To handle deposits, withdrawals, and bonus crediting accurately and securely
• Identity verification (KYC): To confirm you meet the eligibility requirements and comply with anti-money laundering regulations
• Fraud prevention and security: To detect and investigate suspicious activity, unauthorized access, or potential terms violations
• Customer support: To respond to your queries, investigate complaints, and resolve disputes
• Platform improvement: To analyze how the platform is used, identify technical issues, and improve features and game offerings
• Legal compliance: To fulfill obligations under applicable laws, including the Data Privacy Act of 2012 and anti-money laundering regulations
• Marketing communications: To send you promotions and updates about wi63 — only where you have agreed to receive them or where permitted by law, and always with an opt-out option
• Responsible gaming: To monitor for signs of problem gambling behavior and reach out proactively when appropriate

5Legal Basis for Processing

Under applicable data protection law, wi63 relies on the following legal grounds to process your personal information:

• Contract performance: Processing necessary to operate your wi63 account and deliver the services you've signed up for
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML regulations and financial record-keeping requirements
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement — where these interests do not override your fundamental rights
• Consent: For marketing communications and optional cookies, where your explicit consent has been obtained and may be withdrawn at any time

6Sharing Your Personal Data

wi63 does not sell your personal data. We share it only in the following limited circumstances, and always under strict confidentiality obligations:

• Payment service providers: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa/Mastercard networks — to process your financial transactions
• Identity verification services: Third-party KYC providers that verify government IDs and confirm player eligibility
• Fraud and security partners: Services that help wi63 detect and prevent fraudulent activity, money laundering, or abuse of the platform
• Analytics providers: Tools used to measure platform performance and improve user experience — configured to anonymize data where possible
• Legal authorities: Where wi63 is legally compelled to share information with regulators, law enforcement, or courts — in response to valid legal orders
• Business successors: In the event of a merger, acquisition, or sale of business assets, your data may be transferred as part of the transaction — with appropriate notice to you

All third parties wi63 works with are contractually required to handle your data in accordance with applicable privacy law and are not permitted to use it for any purpose beyond what wi63 has authorized.

7Cookies and Tracking Technologies

wi63 uses cookies and similar technologies to keep the platform functioning correctly and to understand how players use it. Here's a breakdown of what we use:

• Essential cookies: Required for the platform to work — including session management, login authentication, and security features. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Store your preferences, such as language settings or display options, so you don't have to reset them every visit.
• Analytics cookies: Help wi63 understand how players navigate the site — which games are most popular, where users encounter issues, and how session flows work. This data is aggregated and not linked to individual identities.
• Marketing cookies: Used to deliver relevant promotions. These are only active where you have given consent.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect how some parts of the wi63 platform function.

8How Long We Keep Your Data

wi63 retains your personal data for as long as your account is active and for a defined period afterward, depending on the type of data:

• Account data: Retained for the duration of your account plus 5 years following account closure, to comply with financial record-keeping requirements
• Transaction records: Retained for 7 years in line with AML and financial compliance obligations
• KYC documents: Retained for 5 years after the last transaction or account closure, whichever is later
• Support communications: Retained for 3 years after the conversation is resolved
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period to demonstrate compliance
• Analytics data: Aggregated and anonymized — retained indefinitely in non-identifiable form

Once retention periods expire, data is securely deleted or anonymized. You may request early deletion under the conditions described in Section 10.

9How We Protect Your Data

wi63 implements technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. Key measures include:

• TLS/SSL encryption for all data in transit between your browser and wi63 servers
• Encrypted storage for sensitive data including payment information and identity documents
• Access controls that limit which wi63 staff can view personal data — on a strict need-to-know basis
• Regular security assessments and vulnerability testing of the wi63 platform
• Logging and monitoring of access to sensitive data systems
• Incident response procedures to detect, contain, and report data breaches in accordance with legal requirements

10Your Privacy Rights

Under the Data Privacy Act of 2012 and applicable law, you have the following rights in relation to your personal data held by wi63:

• Right to be informed – to know what data wi63 holds about you, why, and how it is used. This Privacy Policy fulfills part of that obligation.
• Right of access – to request a copy of the personal data wi63 holds about you.
• Right to correction – to request that inaccurate or incomplete data be corrected promptly.
• Right to erasure – to request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
• Right to object – to object to processing based on legitimate interests, including direct marketing. Where objection is made to marketing, wi63 will stop immediately.
• Right to data portability – to receive a copy of your data in a commonly used, machine-readable format where technically feasible.
• Right to withdraw consent – where processing is based on consent (e.g., marketing), to withdraw that consent at any time without affecting prior processing.
• Right to complain – to lodge a complaint with the National Privacy Commission of the Philippines if you believe wi63 has mishandled your personal data.

To exercise any of these rights, contact us at support@wi63.best with the subject line "Data Privacy Request." We will respond within 15 business days. We may need to verify your identity before processing your request.

11Children's Privacy

wi63 is strictly for adults. The platform is not intended for, and does not knowingly collect personal data from, anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered an account on wi63, please contact us immediately at support@wi63.best. We will investigate and, if confirmed, delete the account and all associated data without delay.

All players are required to confirm their age during registration. wi63 may request proof of age at any time and will suspend accounts pending verification if there is any reasonable doubt about a player's age.

12Marketing Communications

wi63 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and platform updates. These communications are sent only in the following circumstances:

• You opted in to marketing during registration or at a later point through your account settings
• You are an existing player and the communication relates to similar services you have already used, and you have not opted out

Every marketing message from wi63 includes a clear and easy way to unsubscribe. You can also manage your marketing preferences at any time through your wi63 account settings or by emailing support@wi63.best. Opting out of marketing has no effect on your ability to use the platform or receive service-related notifications (e.g., deposit confirmations, withdrawal receipts).

13International Data Transfers

Some of the service providers that wi63 works with may process your data in countries outside the Philippines. Where this occurs, wi63 ensures that appropriate safeguards are in place to protect your information — including contractual data protection clauses that require the receiving party to uphold standards equivalent to those required under Philippine law.

wi63 does not transfer personal data to countries without adequate data protection frameworks unless appropriate contractual safeguards have been established. If you would like more information about specific transfer arrangements, contact us at support@wi63.best.

14Updates to This Privacy Policy

wi63 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Display a notice on the wi63 platform for a reasonable period
• Where changes significantly affect your rights, send an email to your registered address

Your continued use of wi63 after an updated policy takes effect constitutes your acknowledgment of the changes. If you disagree with a material update, you may close your account before it takes effect.

15Contact Us and Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how wi63 has handled your personal information, please get in touch:

• Email: support@wi63.best (subject: "Data Privacy Request")
• Live Chat: Available within the wi63 platform, 24/7
• FAQ: Visit our FAQ page for answers to common questions

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which can be reached through official government channels.